Pakto (the “Service”) is provided by an independent developer (the “Developer,” “we,” “us”). By creating an account, installing the app, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

You must be at least 16 years old to use the Service. If your country's minimum age of digital consent is higher, that higher age applies. By using the Service you represent and warrant that you meet this requirement.

You are responsible for keeping your credentials confidential and for every activity that occurs under your account. Notify us immediately at support@gopakto.com of any unauthorised use. We may suspend or terminate accounts that show signs of compromise, fraud, or violation of these Terms.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Post content that is illegal, harmful, threatening, harassing, hateful, defamatory, sexually explicit, or that infringes anyone's rights.
• Impersonate any person or entity or misrepresent your affiliation.
• Attempt to gain unauthorised access to the Service, other accounts, or backend systems.
• Reverse engineer, decompile, scrape, or otherwise interfere with the Service beyond what applicable law expressly permits.
• Use the Service to send spam, run bots, or automate interactions without our prior written consent.
• Encourage or facilitate self-harm, eating disorders, or any activity that could cause serious harm to yourself or others.

We may remove content and suspend or terminate accounts that violate this Section, at our discretion, with or without notice.

You retain all rights to the content you publish through the Service (your Pacts, Journeys, check-ins, comments, media). You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt (for formatting and delivery), and distribute that content solely for the purpose of operating and improving the Service. This licence ends when you delete the content or your account, except that we may retain copies as required by law and in routine backups until they age out.

You are solely responsible for your content. You represent that you have all rights necessary to grant the licence above and that your content does not violate any law or third-party right.

Pakto offers a free tier and paid subscriptions (e.g. “Pro”), plus an in-app credit called Grain. Prices, features, and terms of each plan are shown at gopakto.com/pricing and in-app before you confirm any purchase.

Purchases made in the iOS or Android app are transacted by Apple or Google under their standard terms; you must manage and cancel those subscriptions in your Apple ID or Play Store settings. Web purchases are processed by Stripe.

Grain has no cash value, is non-refundable, cannot be transferred between accounts, and expires when your account is deleted. Grain is used solely within the Service for features such as Boosts, Stakes, and Circle entry fees.

Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before the end of the current period. Refunds are governed by the store from which you purchased (Apple, Google, or Stripe). We do not issue refunds directly for store-based purchases.

Pakto is a tool for personal commitment tracking. It is not a medical device, a mental-health service, a coach, a therapist, a nutritionist, or a substitute for professional advice of any kind. Content in the Service (including any Pakto-generated suggestions) is for informational purposes only.

You are solely responsible for your own well-being. Consult a qualified professional before starting any regimen relating to health, exercise, diet, sleep, mental health, substance use, or finance. If you are in crisis, contact your local emergency services or a certified helpline.

The Service is provided “as is” and “as available.”

To the maximum extent permitted by applicable law, the Developer disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title, non-infringement, or accuracy. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components, nor that any defect will be corrected. Any reliance you place on the Service is strictly at your own risk.

To the maximum extent permitted by law:

In no event shall the Developer be liable to you or to any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to your access to or use of, or your inability to access or use, the Service.

The Developer's total aggregate liability to you for any and all claims arising out of or relating to the Service or these Terms, whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the greater of (a) the amount you paid to the Developer for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) fifty United States dollars (US$50).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages — in those jurisdictions, the exclusions and limitations above apply only to the maximum extent permitted by applicable law, and nothing in these Terms is intended to exclude liability that cannot be excluded (e.g. for gross negligence, wilful misconduct, or death or personal injury caused by negligence).

You agree to indemnify, defend, and hold harmless the Developer from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with (a) your access to or use of the Service, (b) your content, (c) your violation of these Terms, or (d) your violation of any right of any third party.

You may stop using the Service and delete your account at any time from within the app (Profile → Settings → Delete account) or by emailing support@gopakto.com. We may suspend or terminate your account and access to the Service, with or without notice, if you violate these Terms, if we are required to do so by law, or if continued provision of the Service to you is no longer commercially viable. Sections 5 (Your content), 8 (No warranty), 9 (Limitation of liability), 10 (Indemnity), 12 (Governing law & disputes), and 13 (Miscellaneous) survive termination.

These Terms are governed by the laws of the country of the Developer's permanent residence, without regard to its conflict-of-laws principles. To the maximum extent permitted by applicable law, any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the courts of that country.

Class-action waiver: to the maximum extent permitted by applicable law, you and the Developer agree that any dispute will be resolved on an individual basis, and neither party will bring a claim as a plaintiff or class member in any class, collective, or representative action.

If you reside in the European Union, the United Kingdom, or another jurisdiction that grants you mandatory consumer rights, nothing in this Section overrides those rights. You may bring proceedings in your country of residence where required by law.

If you obtained the app through the Apple App Store, the following additional terms apply. These Terms are between you and the Developer, not with Apple. Apple is not responsible for the app or its content. To the maximum extent permitted by applicable law, Apple has no warranty obligation whatsoever with respect to the app.

Any claims relating to the possession or use of the app (including product liability, failure to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation) are governed by these Terms, and the Developer is solely responsible for addressing any such claims. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance of these Terms, will have the right to enforce these Terms against you.

We may update these Terms from time to time. If a change is material, we will notify you in-app and by email at least 14 days before it takes effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to a change, you must stop using the Service and delete your account.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Developer regarding the Service and supersede any prior agreements on the same subject. If any provision is held unenforceable, the remaining provisions will remain in full effect. Our failure to enforce a provision is not a waiver of the right to enforce it later. You may not assign these Terms without our prior written consent; we may assign them to any successor or affiliate. Notices to us should be sent to support@gopakto.com.